Frequently Asked Questions (FAQs)

Business Related Questions:

• What are your business hours?  We schedule appointments Monday through Saturday, 9 am to 6 pm.  However, special arrangements can be made for unique circumstances.  Please call us.  
• Are you open on holidays?  We are closed on New Years Day, Memorial Day, the 4th of July, Labor Day, Thanksgiving, Christmas Eve and Christmas Day.
• Do you take "walk-ins?"  No.  Our business is by appointment only.  But occasionally we are able to make same-day appointments.
• Do you accept Credit or Debit Cards?  We gladly accept Visa and MasterCard credit cards.
• Can I purchase services or products over the phone?  Yes.  We sell gift certificates for services and we can also prepare a product sale for you to pick up at your convenience.
• Do you provide "Spa Packages?"  Yes.  We frequently design personalized spa packages that meet individual requests by combining our services.
• Do you offer "Specials" or "Discounts?"  Yes.  We always offer discounts for multiple services purchased (see our "specials" page).  Periodically we also offer special promotions/specials for holidays, etc. 

Massage Related Questions:

• What types of massages do you do?  We provide Swedish, Deep Tissue, Pregnancy, and LaStone massage.  However our massage therapists have years of experience and continuing education.  Therefore, we are able to provide a variety of different types of massage.  Generally we interview you and tailor each session to best meet your unique needs.  If you are looking for a particular type of massage (modality), call us and we will schedule a trained therapist for your session.
• Do you accept medical insurance?  Yes.  We are providers for some insurance companies.  However, each company and insurance plan is different.  Call us for additional information regarding your particular insurance policy.
• Does Medicare cover massage therapy?  No.
• Do you do "personal injury" treatments?  Yes.  For example, if you've been in a car accident and need treatment, we will do our best to meet your needs after consulting with your insurance company and/or physician.  Billing and treatment will be determined on a case-by-case basis.  Please call us regarding your unique situation.
• Do you do home visits?  Only on a case-by-case basis only.  For example, if you are recovering from a surgery.
• Are you available to offer massages to a large group?  With enough advance notice we have at times worked with groups of people for such things as retreats, wedding parties, teacher appreciation day, etc.

 Skin Care Related Questions:

• Do you do manicures or pedicures?  No.  We do offer the latest technology in paraffin treatments for the hands and feet, but we do not do manicures or pedicures.
• What products do you use?  We exclusively use "Dermalogica" products for our skin care treatments.  Our skin care thearpists receive comprehensive training in the proper use of each product and believe Dermalogica to be an industry leader in quality skin care products.       
• Can I buy "Dermalogica" products from you?  Yes.  We  stock the entire line of Dermalogica products.